Practical ERP – Hands-On Training

Master ERP Implementation with Real-World Experience in Microsoft Business Central & Customer Engagement

Enterprise Resource Planning (ERP) is the backbone of modern business operations, integrating finance, supply chain, customer relationships, and more. However, many ERP professionals struggle with real-world application because most training is either too theoretical or focused solely on one platform’s features without practical execution.

At DX Advisory, we believe that learning by doing is the best approach—which is why our Practical ERP – Hands-On Training is built around Microsoft Dynamics 365 Business Central & Customer Engagement (CE). These platforms provide a perfect balance of complexity, flexibility, and usability, making them ideal for learning ERP concepts that translate to real-world applications across multiple industries.

---

Microsoft Business Central and CE offer an ideal learning environment for ERP professionals because they provide:

✅ A complete ERP & CRM ecosystem – Covering financials, inventory, sales, and customer management.
✅ Cloud-based & scalable architecture – Making it easy to configure, customize, and integrate with other platforms.
✅ A user-friendly interface – Allowing trainees to focus on business logic rather than system complexity.
✅ Cross-industry applicability – The skills gained here are transferable to enterprise-level ERPs like SAP and Oracle.
✅ Hands-on workflow automation – Giving participants exposure to business processes, reporting, and system integrations.

With Business Central, we focus on finance, supply chain, and inventory, while Customer Engagement (CE) helps trainees understand sales, customer service, and CRM integration—providing a holistic ERP learning experience.

---

🛠 What You’ll Learn in This Hands-On ERP Training

This course takes you through a full ERP implementation journey, ensuring you don’t just learn concepts—you apply them.

📌 Setting Up an ERP from Scratch

✔️ Configure company settings, chart of accounts, tax codes, and financial modules.
✔️ Set up customers, vendors, and products to build a real-world business environment.

📌 Finance, Sales & Inventory Modules in Business Central

✔️ Work through General Ledger (GL), Accounts Payable (AP), and Accounts Receivable (AR).
✔️ Set up inventory management, order processing, and warehouse operations.
✔️ Configure sales and purchase workflows to track real business transactions.

📌 CRM & Customer Engagement

✔️ Implement lead management, sales pipelines, and customer relationship workflows.
✔️ Automate customer service and case management using real CRM scenarios.

📌 ERP System Integration & Business Intelligence

✔️ Connect ERP with CRM, BI tools, and external applications.
✔️ Use Power BI for reporting and analytics to drive business insights.
✔️ Automate approval workflows and financial processes with Power Automate.

📌 Automation & Workflow Configuration

✔️ Design custom business workflows that reflect real-world operations.
✔️ Implement role-based security and user access management.
✔️ Learn best practices for ERP governance and compliance.

📌 Hands-On Case Study – Simulated ERP Implementation

✔️ Work through a realistic ERP deployment scenario for a company.
✔️ Identify business requirements, configure the system, and go live.
✔️ Learn how to handle common ERP challenges like data migration, user adoption, and integration roadblocks.

---

🎯 Who Should Take This Course?

This course is designed for:

💡 Business Analysts & Functional Consultants – Learn how to gather requirements, design solutions, and work with ERP systems.
💡 ERP & IT Professionals – Gain real-world hands-on experience to apply in ERP consulting or administration roles.
💡 Project Managers & Implementation Leads – Learn how to manage an ERP rollout with business and technical best practices.
💡 Finance & Supply Chain Professionals – Understand how ERP streamlines financial processes, inventory, and sales management.

No prior ERP implementation experience is required, but a basic understanding of business processes is recommended.

---

📍 Course Details & Pricing

📅 Duration: 20-24 Hours (Live Virtual or Onsite)
📍 Mode: Hands-On Lab Training (Instructor-Led)
💰 Pricing: Starts at $1,999 per person

💡 For team-based, onsite training, or enterprise custom programs, contact us for tailored pricing.

📢 Get Hands-On with ERP! Register Now and gain practical ERP experience that prepares you for real-world projects. 🚀